At Lajimo, we are committed to maintaining accurate and up-to-date inventory to ensure a smooth shopping experience. This Inventory Policy outlines how we manage stock, handle availability, and fulfill customer orders.
Product Availability
We make every effort to ensure that our inventory reflects real-time availability. However, product availability is subject to change at any time without notice due to high demand, restocks, or system updates.
Out of Stock Items
If an item you ordered becomes unavailable after your purchase, we will notify you immediately via email or phone. You will have the option to:
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Choose a replacement item
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Receive a full refund
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Wait for a restock (if applicable)
Backorders
Some popular or high-demand items may be offered on backorder. If this option is available:
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You’ll be informed of the estimated restock and shipping date at checkout.
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You may cancel a backorder anytime before the item ships for a full refund.
Inventory Accuracy
While we strive for precision, occasional discrepancies may occur. We regularly audit and update our systems to minimize errors and improve fulfillment accuracy.
Limitations on Quantity
To ensure fair access to all customers, we may limit the quantity of certain items per order or per customer. These limits will be clearly communicated on the product page or during checkout.
Contact Us
If you have any questions about product availability or your order status, feel free to contact us:
Lajimo Customer Support
Email: support@Lajimo.com
Address: 34 Red Post Hill, London, SE24 9JH, United Kingdom
Phone: +44 7360 249795
Business Hours: 8 hours/day, Monday to Friday