1. What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and bank transfers (where applicable).
2. How do I know my order was successful?
Once your order is placed and payment is confirmed, you’ll receive an email confirmation with your order details and receipt.
3. Can I cancel or modify my order after placing it?
Yes, orders can be canceled or modified within 24 hours of placement, as long as they haven't been processed or shipped. Contact us as soon as possible for assistance.
4. How long does shipping take?
Shipping times depend on your location and the shipping method selected. Standard shipping typically takes 5–10 business days within the Unitek Kingdom. International orders may take longer.
5. Do you offer international shipping?
Yes, we do offer international shipping. Additional fees, customs duties, or import taxes may apply based on your country’s regulations.
6. How can I track my order?
Once your order ships, you’ll receive a tracking number by email. You can use this number to track your package through the carrier's website.
7. What is your return policy?
We offer returns on eligible items within [insert number] days of delivery. Items must be unused and in their original packaging. For more details, visit our Return Policy page.
8. My item arrived damaged or incorrect. What should I do?
We apologize for the inconvenience. Please contact us immediately with photos of the item and packaging so we can resolve the issue promptly.
9. How can I contact customer support?
You can reach us by email at support@Lajimo.com or by phone at +44 7360 249795 during our business hours. We're happy to help.